Shipping Policy
We only ship to U.S. customers. Shipments within the U.S. are estimated to arrive in about 1-3 business days. When your order has shipped, you will receive an alert email from us. All orders are processed within 24 hours.

Shipments and deliveries may be delayed over weekends or holidays or if experiencing a high volume of orders. We will communicate with customers via email if unexpected delays occur. 

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at luke@tandtroots.com with your name and order number, and we will investigate it for you.

Shipping charges for your order will be calculated at checkout.

We do not process or ship any orders to Idaho, Iowa, Nebraska, North Dakota. We do not process or ship Tinctures, Capsules, or Gummies to Main, New York, North Carolina, or Ohio.

Cancellation/Refund Policy
You may return new, unused, and unopened products within 30 days of delivery for a full refund; however, we do ask that you pay shipping for these returns. If the return is a result of our error, such as if you receive an incorrect or defective product, you will receive a full refund for the item as well as shipping costs. Please contact us at luke@tandtroots.com with any questions.